UX Process

How I develop websites and applications

Brainstorming and research graphic

Discovery

I develop a deep understanding of the job to be done while establishing project scope, stakeholders, user definitions, and ultimately the end goals to be accomplished. I consider starting a project with a clearly defined goal in mind vital to success.

  • Determine Scope
  • Define SMART Goals
  • User Personas and Storyboards
  • Use Cases and Flows
  • Data and Asset Collection
  • Rough Sketches

Strategy

I define the end product and experience by researching users and competitors, collecting data, and establishing a strategy. During this step I emphasize the importance of using data and insights to discern user assumptions.

  • User Research
  • Competitor Analysis
  • Website Architecture and Strategy
  • Wireframes & Prototypes
  • Experience Maps
  • Heuristic Evaluation
Wireframes and Strategy
Design on Multiple Devices

Design

I design an interactive user interface that engages users and guides them to intuitive conversion points. This is a collaborative and iterative process, and relies on active involvement with team members and client as well as other stakeholders.

  • Style Guides
  • Strategy Implementation
  • Team Collaboration
  • High-Fidelity Mockups
  • Interaction Design

Production

I develop a fully-functional website or application and commence an in-depth quality control process to rule out potential speed and performance issues. I make an effort to continually research best practices and technologies so that my work will stand the test of time and suit my clients ever-expanding needs.

  • Design Finalization
  • Development
  • Speed Tests
  • Quality Assurance
  • Feedback and Updates
  • Optimization
Code on a laptop
Website launch

Launch

I finalize my project by putting it through rigorous testing, client approval, and team evaluation. Once complete, I oversee the launching of the final project while closely monitoring for potential issues.

  • KPI Testing
  • A/B Testing
  • Evaluation
  • Publication

Continual Improvements

Once my project is live, I establish a continual improvement plan using data harvested from live users over time. Once a predetermined amount of time has passed, I analyze the collected data to draw conclusions and optimize the project so that it is as polished and effective as possible.

  • Data Collection
  • Analytics and Reporting
  • Identification of Improvements
  • Hypothesis Testing
  • Updates and Optimization
Statastics and research

Let's Get in Touch

I am always interested in hearing about new projects and opportunities!